Support

Response time

We answer as quickly as we can, with priority for business plans.

Languages

Our support team works in English, Arabic, Kurdish and French. Write in the language you prefer.

Before you write

• Tell us which service it is about: APlus Web, APlus Mail, APlus Vault or APlus VPN.
• Include the domain name or the email address concerned.
• If something stopped working, tell us when it started and what you see. A screenshot helps.
• Never send us your password. We will never ask for it.